Deployment GlobalProtect MDM - jamf

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Deployment GlobalProtect MDM - jamf

L3 Networker

Hello all,

We are going to distribute GPs through MDM.


We tested it through the Jamf distribution guide below the link.
(https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA14u000000HAW8)

I distributed GPs through MDM, but the below three problems are happening.




1. Manually enter password 3 after installation. (Item 1 is estimated to occur 3 times due to certificate installation.)

2. "GlobalProtect" would like to administer your computer. Administration can include modifying passwords, networking, and system settings. -> OK Click (manually)

3. GlobalProtect item is added to Full Disk Access as shown below, but Enable is not checked 


Does anyone know how to set MDM for 2 and 3?


Thanks and Regards,

Screenshot 2022-12-22 at 9.34.20 AM.png

1 ACCEPTED SOLUTION

Accepted Solutions

Hello @JoHyeonJae

 

How's it going everything,

 

really sorry delay in the reply 

Here I have the TechDoc link that can help you. 

https://docs.paloaltonetworks.com/globalprotect/9-1/globalprotect-admin/mobile-endpoint-management/s...


this one is a bonus on troubleshooting.

https://docs.paloaltonetworks.com/globalprotect/9-1/globalprotect-admin/host-information/[…]ost-info...

 

 

Thanks and Regards,
Sharan Selva
Product Specialist
Palo Alto Networks

Thanks and Regards,
Sharan Selva
Product Specialist
Palo Alto Networks

View solution in original post

5 REPLIES 5

L3 Networker

MDM used WorkspaceOne from VMware. Do I have to manually handle those parts 2 and 3 when distributing GPs from Jamf?
Or, I would like to ask for advice if the setup of WorkspaceOne is wrong.

Hello @JoHyeonJae

 

 

Hope you are doing well,

 

Kindly go through this link

https://docs.vmware.com/en/VMware-Workspace-ONE-UEM/services/Application_Management/GUID-AWT-MAMINTR...

 

Thanks and Regards,
Sharan Selva
Product Specialist
Palo Alto Networks

Thanks and Regards,
Sharan Selva
Product Specialist
Palo Alto Networks

Dear @sselva 

First of all, thank you for your information.

Does that mean that the function will not work?

Thanks and regards,

Hello @JoHyeonJae

 

How's it going everything,

 

really sorry delay in the reply 

Here I have the TechDoc link that can help you. 

https://docs.paloaltonetworks.com/globalprotect/9-1/globalprotect-admin/mobile-endpoint-management/s...


this one is a bonus on troubleshooting.

https://docs.paloaltonetworks.com/globalprotect/9-1/globalprotect-admin/host-information/[…]ost-info...

 

 

Thanks and Regards,
Sharan Selva
Product Specialist
Palo Alto Networks

Thanks and Regards,
Sharan Selva
Product Specialist
Palo Alto Networks
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