Error on Panorama managed Primsa Gateway when using certificate profile

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Error on Panorama managed Primsa Gateway when using certificate profile

L2 Linker

We just spun up a panorama managed prisma access portal and gateway. Both the portal and gateway use either a certificate profile or saml for the authentication (the authentication on both the portal and the gateway match each other), however, when the certificate profile is attached to the gateway it returns a "Could not verify the server certificate of the gateway" error. The portal and gateway have the same certificate profile attached to them and you can log into the portal via certificate just fine.

 

We have on-prem gateways with certificate profiles attached and work just fine. Is there something else I need to do with it being a prisma gateway? 

 

It looks like we're getting this error:

Failed to verify server certificate of gateway XXXXXXX.gw.gpcloudservice.com.
Show Gateway: Could not verify the server certificate of the gateway. If the issue persists, contact your administrator.
Failed to retrieve info for gateway XXXXXXX.gw.gpcloudservice.com.

 

 

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