Prisma Access Validation Error Quarantine List

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Prisma Access Validation Error Quarantine List

L2 Linker

Hello Everyone,


Has anyone ever seen this commit error before?


Validation Error:

  • plugins -> cloud_services -> service-connection -> quarantine-list-redistribution unexpected here
  • plugins -> cloud_services -> service-connection is invalid


Little confused as there is no quarantine list feature here?


Stay Safe

L6 Presenter

Better check your Service connection as Prisma by default tries to do redistribution of user-id, HIP info and other stuff:


Redistribute User-ID Information Between Prisma Access and On-Premise Firewalls (


Configure the Service Infrastructure (





Please see:


Identification and Quarantine of Compromised Devices Using Prisma Access (





Check if you have enabled the quarantine redistribution and also you need a service object in Prisma a routing and redistribution point between the the mobile gateways and you don't need to connect the service object your on Prem Data Center but just to have it as a redistribution point.

L2 Linker

Thanks for the input, its not setup. So will probably escalate to panw




Stay Safe

L6 Presenter

Ok but have you checked if you have a valid service object in Prisma Access "

  • plugins -> cloud_services -> service-connection is invalid




Manage Prisma Access Service Connections (

L2 Linker

Hi Nikolay,


Yep, checked the service connections. Nothing strange there.

Stay Safe

If you have not enabled quarantine distribution and you have a legitimate service connection then yes it seems like a bug issue.



You can still check the link below for known issues for Prisma Access 2.2:



Prisma Access Known Issues (

  • 5 replies
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