Prisma Browser

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Prisma Browser

L1 Bithead

The cache and cookies have been cleared per the troubleshooting instructions, but the loading problem still persists via the Prisma browser.  It is worth noting that other browsers such as Google and edge are able to load up the docs.

1 REPLY 1

L2 Linker

@shaun.fisher wrote:

The cache and cookies have been cleared per the troubleshooting instructions, but the loading problem still persists via the Prisma browser.  It is worth noting that other browsers such as Google and edge are able to load up the docs.


Hello @shaun.fisher ,  I understand you are having issue opening google document on your Prisma Access Browser. And when you followed the instruction, the issue still persist. I suspect this may be closely related to the issue you reported in your other post. Could you please review your settings and compare it to the Flush Browser Data, Cookie and the Third-party Cookies browser security rule documented in the reference article? https://docs.paloaltonetworks.com/prisma-access-browser/administration/manage-prisma-access-browser-...

 

I hope you find it helpful. 

 

Thank you,

Vickynet

  • 272 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!