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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
About Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.

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Welcome to the Prisma Access Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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agent-user-override-key bad encryption or wrong masterkey after updating Panorama Master Key

Mainly creating this to share the resolution as there doesn't seem to be anything publicly available on this topic. After updating the master key on all of our devices using the below guide I was no longer able to push changes from Panorama to the Prisma Access Mobile Users - GlobalProtect group. Luckily I was able to take a glance at the conf...

Google Calendar ANd Global Protect Prisma access

We do not run Prisma access Global Protect at our headquarters since we wish employees to access on net resources. When Users are remote and Prisma access Global Protect is operational our users are forced to use Global protect or else they are blocked from Google resources such as gmail calendar and Google Apps. All seem to work fine except...

Unable to get Internet After installing Global protect Prisma Access

Hi Team, I raised and eval trail license for practice Prisma access i go through with the tech docs i configure subnet infra and also i configure the global protect installed it on my machine 6.2.x connected successfully with local user. Now i tried to get internet access it showcased this site cant be reach i created security policy as well. ...

Internal Host Detection

dear, I configured Internal Host Detection with an internal IP and DNS, but it keeps trying to connect. What configuration is needed for the pop up to appear, identify that it is on the internal network and do not try again.

Really slow load times for webpages using fonts.googleapis.com on my remote networks

Hi all Im having issues on all my remote networks when loading some websites. Most of them if I open Chrome's developer tools I see the following error GET https://fonts.googleapis.com/css?family=Open+Sans:300,300i,400,400i,600,600i,700,700i net:: ERR_CONNECTION_TIMED_OUT Issue is the same using Edge If I set up a business policy on m...

EGarza by • L0 Member
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  • 1 replies
  • 0 Likes

Resolved! issues with app id updates resulting in commit failures due to exclude 'google-drive-web' is not a valid reference

Hi Looks like the latest update breaks the application filter rule. I had a look and it seem like the "google-drive-web' is a group and does not have an associated risk, 'google-drive-web-base' does have a risk 5 for it, I tried to create one called 'google-drive-web' but I unable to create one as the group is already named 'google-drive-web' ...

John_Thom by • L1 Bithead
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  • 11 replies
  • 2 Likes

Resolved! Log Type “ZTNA Agent” and “ZTNA Agent Manager” Specifications

Hi all, I am looking for documentation regarding the specifications for the Log Type “ZTNA Agent” and “ZTNA Agent Manager” for the Strata Logging Service. I have searched the documentation but could not find it. Here is a page that might be close: https://docs.paloaltonetworks.com/strata-logging-service/log-reference/endpoint-logs Does anyone ...

Block OpenAI within iTerm2, but allow through browser

Hello, I know it's silly, but we are looking to do just what the subject of this topic says. With the release of iTerm2 version 3.5.0 there are ai integrations to OpenAI. We want to block this traffic if it's from the "UserAgent: iTerm2/3.5.0", but allow this traffic if it's web based. I know that sounds silly, but that's the request in my compa...

Why does not "summarize-mobile-user-routes" display on running-config.xml ?　Related to PAN-232831.

Hi, I'm using Panorama managed Prisma Access and facing PAN-232831. (MU Pool is not advertised correctly.) So I disabled "summarize-mobile-user-routes" for all RNs. Then I checked running-config.xml of Panorama, "summarize-mobile-user-routes no" is displayed for some RNs, but not for some RNs. All RNs are unchecked on the GUI. Is it corre...

Panorama M500 to M700 Migration with Prisma Access

Hi all, We are planning to perform a Panorama M500 to M700 migration with Prisma Access VPN Users integrated in. What would be the best steps to do to achieve minimum downtime for the VPN Users. For context, we are to migrate Prisma Access & CDL license from M500 to M700. However, by doing this, we understand that there will be downtime ...

Incidents coming empty to ServiceNow from Prisma Strata Cloud Manager

I am reaching out to seek assistance with an integration issue we are experiencing between Prisma Strata Cloud Manager and ServiceNow. We have successfully configured an integration between Prisma Strata Cloud Manager and our ServiceNow environment. During testing, we were able to create test incidents in Prisma Strata Cloud Manager and they wer...

Wassif by • L1 Bithead
  • 1745 Views
  • 1 replies
  • 0 Likes

How to Filter logs from Strata Logging Service (CDL)

This doc will walk through how to filter log fields directly from the Strata Logging Service to limit the amount of data being sent out Log Forwarding Profiles via Syslog, HTTPS or Email. First log into your hub instance at apps.paloaltonetworks.com and click on the tile for Strata Logging Service. Next click on Log Forwarding to setup your...

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nayubi by • L1 Bithead
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