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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
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Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.
About Prisma Access Discussions
Prisma Access secures access to the cloud for branch offices and mobile users anywhere in the world with a scalable, cloud-native architecture that will soon be managed via a new streamlined cloud management UI.

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Welcome to the Prisma Access Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
  • 2754 Views
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  • 1 Likes

Internal Host Detection

dear, I configured Internal Host Detection with an internal IP and DNS, but it keeps trying to connect. What configuration is needed for the pop up to appear, identify that it is on the internal network and do not try again.

Really slow load times for webpages using fonts.googleapis.com on my remote networks

Hi all Im having issues on all my remote networks when loading some websites. Most of them if I open Chrome's developer tools I see the following error GET https://fonts.googleapis.com/css?family=Open+Sans:300,300i,400,400i,600,600i,700,700i net:: ERR_CONNECTION_TIMED_OUT Issue is the same using Edge If I set up a business policy on m...

EGarza by • L0 Member
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  • 1 replies
  • 0 Likes

Resolved! issues with app id updates resulting in commit failures due to exclude 'google-drive-web' is not a valid reference

Hi Looks like the latest update breaks the application filter rule. I had a look and it seem like the "google-drive-web' is a group and does not have an associated risk, 'google-drive-web-base' does have a risk 5 for it, I tried to create one called 'google-drive-web' but I unable to create one as the group is already named 'google-drive-web' ...

John_Thom by • L1 Bithead
  • 13902 Views
  • 11 replies
  • 2 Likes

Resolved! Log Type “ZTNA Agent” and “ZTNA Agent Manager” Specifications

Hi all, I am looking for documentation regarding the specifications for the Log Type “ZTNA Agent” and “ZTNA Agent Manager” for the Strata Logging Service. I have searched the documentation but could not find it. Here is a page that might be close: https://docs.paloaltonetworks.com/strata-logging-service/log-reference/endpoint-logs Does anyone ...

Block OpenAI within iTerm2, but allow through browser

Hello, I know it's silly, but we are looking to do just what the subject of this topic says. With the release of iTerm2 version 3.5.0 there are ai integrations to OpenAI. We want to block this traffic if it's from the "UserAgent: iTerm2/3.5.0", but allow this traffic if it's web based. I know that sounds silly, but that's the request in my compa...

Why does not "summarize-mobile-user-routes" display on running-config.xml ?　Related to PAN-232831.

Hi, I'm using Panorama managed Prisma Access and facing PAN-232831. (MU Pool is not advertised correctly.) So I disabled "summarize-mobile-user-routes" for all RNs. Then I checked running-config.xml of Panorama, "summarize-mobile-user-routes no" is displayed for some RNs, but not for some RNs. All RNs are unchecked on the GUI. Is it corre...

Panorama M500 to M700 Migration with Prisma Access

Hi all, We are planning to perform a Panorama M500 to M700 migration with Prisma Access VPN Users integrated in. What would be the best steps to do to achieve minimum downtime for the VPN Users. For context, we are to migrate Prisma Access & CDL license from M500 to M700. However, by doing this, we understand that there will be downtime ...

Incidents coming empty to ServiceNow from Prisma Strata Cloud Manager

I am reaching out to seek assistance with an integration issue we are experiencing between Prisma Strata Cloud Manager and ServiceNow. We have successfully configured an integration between Prisma Strata Cloud Manager and our ServiceNow environment. During testing, we were able to create test incidents in Prisma Strata Cloud Manager and they wer...

Wassif by • L1 Bithead
  • 1912 Views
  • 1 replies
  • 0 Likes

How to Filter logs from Strata Logging Service (CDL)

This doc will walk through how to filter log fields directly from the Strata Logging Service to limit the amount of data being sent out Log Forwarding Profiles via Syslog, HTTPS or Email. First log into your hub instance at apps.paloaltonetworks.com and click on the tile for Strata Logging Service. Next click on Log Forwarding to setup your...

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nayubi by • L1 Bithead
  • 4681 Views
  • 1 replies
  • 1 Likes

Understanding Prisma Access Syslog Header & messages

Hello Team, I am working on Prisma Access syslog csv format. We are able to forward & receive csv logs successfully. Now, I am trying to understand the format. I could able to understand the message part as all the field details are provided in the Palo Alto documentation clearly. However, header is where I am looking for little clarity. Fol...

Resolved! GitHub Pages Blocked but Accessible on Vercel: Seeking Help

I don't know why my blog has been blocked. It's statically deployed through GitHub Pages, and the same code is deployed on Vercel with a vercel.app domain, which is accessible. However, it's classified as a phishing site when accessed via github.io. Even the security officer at my company cannot pinpoint the specific reason, so I'm asking for he...

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DNS not resolving through Prisma Access for a particular domain

We have a hostname that doesn't get resolved by DNS while running through Prisma Access. It works fine if you are off the internal network. I know DNS is proxied via Prisma Access so I'm wondering how to fix this issue. If I bypass DNS (entry in the hosts file) it works correctly. If I query the hostname from a workstation to 8.8.8.8 I don'...

Resolved! Moving from GP to Prisma access - Prisma prompts client to choose a certificate.

We are trying to replicate our on-prem GP setup on Prisma, since we are migrating to that. The issue is when we try to connect to Prisma portal, the user gets asked to verify the certificate. However the same setup exists for on-prem GlobalProtect and the certificate does not happen. I have tried various techniques with PA Prof. Services and...

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