Prisma SASE - MacOS & Global Protect

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Prisma SASE - MacOS & Global Protect

L1 Bithead

Hello All 


Pulling my hairdout here metaphorically . 


Having issues where Global Protect just drop connections to Prisma. 

I actually saw this first hand this morning. 

I am running a MacOs 13.6.1 on an M1 with GP version 6.2.1.


Was a general internet issue which I monitored with a ping to global DNS , responses plus 500ms+

GO connection starts to cylce and keeps disconnecting . 

Ping timers return to normal bu GP keeps cycling. 

I try to unload the client & reload it . 

Stop PanGPS
launchctl unload /Library/LaunchAgents/

Stop GlobalProtect (i.e. PanGPA)
launchctl unload /Library/LaunchAgents/

Start PanGPS
launchctl load /Library/LaunchAgents/

Start GlobalProtect (i.e. PanGPA)
launchctl load /Library/LaunchAgents/


This cycling on start up . 

Turn out no DNS resolution happening even though client stopped. 

Only a reboot fixes 


Having loads of issue since the backend went upto 10.2.4 . 


Anyone else seeing this ?

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