03-30-2022 04:25 AM
Hi,
I've been on hold for nearly 3hrs trying to get through to TAC after raising my L2 ticket online, the automated message told me I should try the live community 🙂
Since upgrading to 10.0 (aiming to get to 10.1.4) admins aren't able to login to Panorama to manage prisma access.
Log shows:
Authorization failed for user jblogs@domain.com via Web from 10.3X.XX.XX : Invalid configuration. No ado/role found jbloggs@domain.com
03/30 02:35:19
SAML SSO authenticated for user 'xxx@domain.com . auth profile 'Okta-MGMT-Profile', vsys 'shared', server profile 'Okta-management-SAML', IdP entityID 'http://www.okta.com/XXXXXXXX', From:10.3X.XX.XX
03/30 02:35:19
The users have dynamic "super user" role assigned. I'm not sure what "ado" means in the above log but it seems like SAML is authenticating successfully. Any help appreciated.
03-31-2022 02:10 AM
Found the solution:
The upgrade must have removed this parameter that was set by a previous admin:
set auth strict-username-check no
It's actually documented here:
03-31-2022 02:10 AM
Found the solution:
The upgrade must have removed this parameter that was set by a previous admin:
set auth strict-username-check no
It's actually documented here:
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