This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Cookie Policy. Click Preferences to customize your cookie settings.
Upgrade to PAN OS 10.0
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
- LIVEcommunity
- Discussions
- Secure Access Service Edge
- Prisma Access Discussions
- Re: Upgrade to PAN OS 10.0
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Printer Friendly Page
Options
- Mark as New
- Subscribe to RSS Feed
- Permalink
03-30-2022 04:25 AM
Hi,
I've been on hold for nearly 3hrs trying to get through to TAC after raising my L2 ticket online, the automated message told me I should try the live community 🙂
Since upgrading to 10.0 (aiming to get to 10.1.4) admins aren't able to login to Panorama to manage prisma access.
Log shows:
Authorization failed for user jblogs@domain.com via Web from 10.3X.XX.XX : Invalid configuration. No ado/role found jbloggs@domain.com
03/30 02:35:19
SAML SSO authenticated for user 'xxx@domain.com . auth profile 'Okta-MGMT-Profile', vsys 'shared', server profile 'Okta-management-SAML', IdP entityID 'http://www.okta.com/XXXXXXXX', From:10.3X.XX.XX
03/30 02:35:19
The users have dynamic "super user" role assigned. I'm not sure what "ado" means in the above log but it seems like SAML is authenticating successfully. Any help appreciated.
1 ACCEPTED SOLUTION
Accepted Solutions
Options
- Mark as New
- Subscribe to RSS Feed
- Permalink
03-31-2022 02:10 AM
Found the solution:
The upgrade must have removed this parameter that was set by a previous admin:
set auth strict-username-check no
It's actually documented here:
1 REPLY 1
Options
- Mark as New
- Subscribe to RSS Feed
- Permalink
03-31-2022 02:10 AM
Found the solution:
The upgrade must have removed this parameter that was set by a previous admin:
set auth strict-username-check no
It's actually documented here:
Related Content
- Need help to download PA-3020 PAN OS in Prisma SD-WAN Discussions
- Panorama managed Prisma - device telemetry errors after upgrade in Prisma Access Discussions
- Prisma Access Use Cases in Prisma Access Discussions
- Upgrade to PAN OS 10.0 in Prisma Access Discussions
- Log4j Vulnerability CVE-2021-44228 in Prisma Access Discussions
Like what you see?
Show your appreciation!
Click Like if a post is helpful to you or if you just want to show your support.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
LEGAL NOTICES
Copyright 2007 - 2023 - Palo Alto Networks