Hi @I.Sasmitha ,
In theory, running cytool reconnect force without a distribution ID is supposed to re-register the agent to its last connected server.
We recommend to always append the explicit Distribution ID when forcing a reconnect. Giving the agent the specific tenant string ensures the re-registration routine completes successfully without nuking the software package:
cytool reconnect force <your_distribution_id>
I recommended to open a case with TAC to report the behavior you're seeing on Agent 9.2 so engineering can confirm the bug/patch the command's default fallback logic.
Best,
LIVEcommunity team member, CISSP
Cheers,
Kiwi
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