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Community Team Member

Hi @VLim ,


Not sure if you've tried the following.

Once you generate the OTP on the CSP log in to your next-generation firewall as an admin user.

Select Device > Setup > Management > Device Certificate and click Get certificate.
Paste the One-time Password you generated and click OK
The firewall should successfully retrieve and install the certificate.


As for cli, is this the command you were looking for ?


admin@PA-LAB> request certificate fetch otp <value>


This will trigger the job 'Device-certificate-fetch'.


Hope this helps,


LIVEcommunity team member, CISSP
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