This website uses Cookies. By clicking Accept, you agree to the storing of cookies on your device to enhance your community experience. Read our Privacy Policy.
Click Preferences to customize your cookie settings.
Accept
Reject
Preferences
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Who rated this post

kiwi
Community Team Member

‎12-23-2022 07:42 AM

Hi @vij ,

 

Could be related to several issues.

Make sure the service user used with User-ID Agent is added to the "Server Operators" group (https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClVPCA0).

 

I've also seen this issue where update KB5014692 was causing the issue.

Make sure you have this patch installed on both the domain controller and the agent servers.

 

Hope this helps,

-Kiwi.

 
LIVEcommunity team member, CISSP
Cheers,
Kiwi
Please help out other users and “Accept as Solution” if a post helps solve your problem !

Read more about how and why to accept solutions.

View solution in original post

(1)
Who rated this post
LEGAL NOTICES
RESOURCES
Khoros awards 2022
Copyright 2007 - 2024 - Palo Alto Networks