Does anyone know how to directly interact with the URL filtering team besides urlfiltering.paloaltonetworks.com? I would especially like to reach a manager. I am having huge problems with them. I keep submitting sites on which scanners have found malware (usually after one of my users visits them) and they keep refusing to recategorize them. Now, I've got an even bigger problem. I submitted "gridcash.net" which is a shady dealer in code to enable crytocurrency mining on their customer's web sites, and the URL team categorized it as "Financial Services!" This means that I am having trouble even blocking it on my end, because we let the Financial Services cateogry through without decryption.
Any help would be appreciated!
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!