VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6905 Views
  • 0 replies
  • 4 Likes

Resolved! false positive submission

Hello,

We are the developper of the software COGPACK (http://www.cogpack.com)

Our software Zawa.exe as part of the software COGPACK is declared as
_generic.ml_  by your anti virus software.

Cf https://www.virustotal.com/#/file/c7019df3315f0dc1adddf5b7ede

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MTGAInstaller.exe

I am not the creator of this file, nor am I affiliated with the creators.  We had a user on our network report that this file was blocked and so I investigated on our firewall.  The firewall is reporting "Virus/Win32.WGeneric.pjeib" and VirusTotal is

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jsalmans by L4 Transporter
  • 3081 Views
  • 2 replies
  • 0 Likes

false positive submission

Hallo,

We are a the developper of the software COGPACK (http://www.cogpack.com)

Our software Anaperm.exe as part of the software COGPACK is declared as
_generic.ml_  by your anti virus software.

Cf https://www.virustotal.com/#/file/82a22aea8f4278ad30ae49

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Resolved! fastconnect.exe - False Positive

File Hash:

ef647b8ebf625fda2a5f4088bacb1907

Link to Virustotal report for the file: https://www.virustotal.com/#/file/ca74cea04ef31ae27f311f3a26a32c76e1efbac3538a66ea766123fed948f376/details

Current VirustTotal Verdict:  3/62

Description: I work for the

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wsitops by L0 Member
  • 1979 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Submission

Hi,

We are a french software editor. We work in particular on a dll.

After checking it on the VirusTotal website, we found that our file was detected as a malware as you can see here :

https://www.virustotal.com/#/file/0bda1338b2d898c91c0f2fdb8cf31dd3d6

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khuvette by L0 Member
  • 1926 Views
  • 2 replies
  • 0 Likes
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