VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6929 Views
  • 0 replies
  • 4 Likes

False Postive genercl.ml

A product we develop is listed by you as a generic.ml detection.  Can you please have this removed by your engineers? 

 

VirusTotal: https://www.virustotal.com/#/file/bafe7b47a322a74434c60cfcf8ea7702509642d3f907dd4a8446f4e4edd51bc6/detection

 

SHA-256

baf...

dmajews by L1 Bithead
  • 2521 Views
  • 6 replies
  • 0 Likes

False positive

Hi,

We are facing some false positive issues in the software we develop. Here is a link to download a sample installer and also individual content:
https://cp.sync.com/dl/f0ef29c20#hnvbmt7r-zbpvwdaa-qc6feknz-ks834c37
https://cp.sync.com/dl/d4f2b98c0#9bi

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carles by L0 Member
  • 1936 Views
  • 2 replies
  • 0 Likes

False Positive Submission (generic.ml)

File Hash: ff0c2be1e4ec5eb392f182480ea252af6bbe59c0b4723b7a0424ff38a50d7070
Link to Virustotal report for the file: 

https://www.virustotal.com/en/file/ff0c2be1e4ec5eb392f182480ea252af6bbe59c0b4723b7a0424ff38a50d7070/analysis/
Current VirustTotal Verdic

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seeleyh by L0 Member
  • 1662 Views
  • 1 replies
  • 0 Likes

False Positive Submission (generic.ml)

 

Please try to make sure that it will not find future updates for the same reson it finds this one ...

 

File Hash:

cf757721f91d42984f233e265f789c27486009ac46c3776f0774425e361b9efa

 

VT Link:

https://www.virustotal.com/#/file/cf757721f91d42984f233e265f789c

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beniam by L2 Linker
  • 1571 Views
  • 1 replies
  • 0 Likes

False Positive Submission (generic.ml)

Hi,

 

One of the files produced by Hola has been flagged as false positive. 

 

I would appreceiate your help in clearing it.

 

Download link:

hola.org/download  

 

File Hash:

 e87ebe658252509ddf145c3b4d4dd6eec48767b7e4f5dcdbe1ba14a23cc41a59

 

VT Link:

https://www

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