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This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious
Dear Sir or Madam, This Andrey Filatov from Threat Support. You have mistakenly detected the file ThreatSupport_Anti-Malware.exe in Threat Support Anti Malware as malware "(generic.ml)". It is a false positive. It will bring troubles to both our user...
Hello.
We have checked our software on VirusTotal and see false positive detections generic.ml.
File Hash: b83ad7a93a956662591fca3728bed3f78965a6f1
Current VT Verdict: generic.ml
The latest report from VT: https://virustotal.com/#/file/9fbe5eae2eae445ff6
Hi,
Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.
File Hash: 2d40d111af5ff9c055a479e91ab9f90e108e4a46ae487eeddc51f86c12bd5651
Current VT Verdict: generic.pu
...Dear Sir or Madam, This Andrey Filatov from Threat Support. You have mistakenly detected the file ThreatSupport_Anti-Malware.exe in Threat Support Anti Malware as malware "(generic.ml)". It is a false positive. It will bring troubles to both our user...
Hi,
Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.
1/ File Hash: 2a20eb78c8d47b6e1da47e476a0adf13693f1c21336bfb53590dfdb980c3f523
Current VT Verdict: generic
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