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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

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VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by • L2 Linker
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  • 0 replies
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Resolved! jGRASP false positive

SHA256: ff362d6545dab33ee935928ce0dd4aba26d4752ef562306494f787c132ad01fc

https://virustotal.com/en/file/ff362d6545dab33ee935928ce0dd4aba26d4752ef562306494f787c132ad01fc/analysis/

Palo Alto Networks (Known Signatures) shows "generic.pup".

This is the lat

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Resolved! False Positive Removal Request

File Hash: 1bf95ea81e25ee011d275ec1188bb6f6af5c01bcc4dc326244fe2cd2e90333d2

Link to Virustotal report for the file: https://www.virustotal.com/en/file/1bf95ea81e25ee011d275ec1188bb6f6af5c01bcc4dc326244fe2cd2e90333d2/analysis/1494618872/

Current VirustT

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zanderz by • L0 Member
  • 3279 Views
  • 2 replies
  • 0 Likes

False Positive Report (generic.pup)

Hi,

 

Please help us to solve our problem. Your antivirus detect our programs as virus. Please remove false-positive detects (generic.pup) from our programs

  

File Hash: 8ea9dff8dfb90b605eba72b4b803b178f06df5c336c2e74bc329660f12ff93ea

Current VT Verdict:

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Resolved! False Positive: Beyond Compare 4 by Scooter Software

SHA256: a1d29593644e83724dd1131339b5149064d70f36f80ff243cbd54c361574e427

Filename: BCompare-4.2.1.22354.exe

File URL: http://www.scootersoftware.com/BCompare-4.2.1.22354.exe

Download page for file: http://www.scootersoftware.com/download.php

VirusTotal R

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False Positive Removal Request

Hi,

 

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

 

1/ File Hash: 9fbed445f14db5906964789db1be615e78e6f01d8d980958b133f0f813926140

Current VT Verdict: generic

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