This website uses cookies essential to its operation, for analytics, and for personalized content. By continuing to browse this site, you acknowledge the use of cookies.
For details on cookie usage on our site, read our Privacy Policy
Accept
Reject
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

Start a conversation

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

...

brcook by • L2 Linker
  • 6897 Views
  • 0 replies
  • 4 Likes

Resolved! generic.ml believed false positive

The most recent installer 1,3 installer for php 5.5 of: https://www.iis.net/downloads/microsoft/wincache-extension is flagged as a virus. I belive this is wrong. Download available here: https://sourceforge.net/projects/wincache/files/wincache-1.3.7/

...

jabbera by • L0 Member
  • 3693 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive Removal Request

Hi,

 

Could you please white-list our software installers as there’re marked as generic.pup on virustotal.com website which should be a false-positive.

 

File Hash: c324f1f4904389346b2666078c120c06a8d97b70be2d9b618a1c29ead6a4ef26

Current VT Verdict: gener

...

Resolved! Other false positive removal request

Greetings,


We have checked our software on VirusTotal and see other 8 false positive detections (generic.pup). The latest reports from VT are: 

 

https://www.virustotal.com/en/file/88ec8d191565b5e6c64965f61b8a03154423e3b7b378339f0b45cd245618593b/analysi

...

Resolved! Virus total false positive, dll-files.com Client

Hi, 

 

We recently noticed a flag on our software at virustotal.com from your company. I believe this is a false positive. 

Our product is developed with strict security in mind and we've been promoting our brand online since 1998, first software in 201

...

Resolved! VirusTotal False positives

Greetings,

 

We have recently noticed some of our software showing as "generic.pup" on Virustotal by your program Palo Alto Networks (known signatures)

 

Paretologic PC Health Advisor foreign language installers:

 

https://www.virustotal.com/en/file/e9a6a1

...

pbirch by • L0 Member
  • 2745 Views
  • 2 replies
  • 0 Likes
Top Solution Authors
View All
Top Liked Authors
View All
LEGAL NOTICES
RESOURCES
Copyright 2007 - 2023 - Palo Alto Networks