VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6897 Views
  • 0 replies
  • 4 Likes

DLL Helper is fasely detected on VirusTotal

Hello. 

Our software DLL Helper (https://www.azdll.net/) is fasely detected by Palo Alto Networks (Generic.ml).

Please review our software.
We fulfilled all the requirements of antiviruses and we use the code signing certificate "ROSTPAY LTD"

carambis by L1 Bithead
  • 2202 Views
  • 3 replies
  • 0 Likes

B00MTESA.EXE - false positive

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

 

File Hash:

MD5 f190aea015df51d47dcf6ee5f4da1933
SHA-1 54ace5911cbc9d7811ff2fc126fec67433db2398
SHA-256 48077107f34122ac84bc045f93b794c4768f6fd8e894d4d2f3e

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ErwinTD by L1 Bithead
  • 2933 Views
  • 5 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml): PC Booster

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

File Hash:
MD5: 1BBB572645F062AD02B65B966EF77F51
SHA1: 6493206BF7693D0CE8A70A87C4CF214E4CE2D979
SHA256: 125AA9B49AE07838BF0EB33448DD3A6EE4E3F455F49FC0B6A29

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kns123 by L2 Linker
  • 3712 Views
  • 3 replies
  • 0 Likes

VirusTotal False Positive: Internal App

I would like to submit the following information so that your team can investigate and change verdicts when warranted.

 

File Hash: [UTM/VirusTotal]

File Digest: 5fe238f2a8d7ce601370d18f18764eab274fb3397826c9fa48c65ef04a72408d

 

Link to Virustotal report

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Resolved! TechPowerUp GPU-Z v2.24.0 (normal skin)

TechPowerUp GPU-Z v2.24.0 (normal skin)

SHA-256 575fb998d2b3e0a2af001df0a40ca8e33c0e0d53fe1d39eb2fd7ebc8e69a40b7

https://www.virustotal.com/gui/file/575fb998d2b3e0a2af001df0a40ca8e33c0e0d53fe1d39eb2fd7ebc8e69a40b7/detection

Current Palo Alto Networks ve

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i3vi3v by L2 Linker
  • 3541 Views
  • 2 replies
  • 0 Likes
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