VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6912 Views
  • 0 replies
  • 4 Likes

Resolved! False positive submission (generic.ml)

Hello,

 

our customers are reporting again a false-positive with Palo Alto. We have checked our software on VirusTotal and see a false-positive detection (generic.ml).

 

Please check the password protected zip file with one Win32 executable:
https://www.s

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bobdaley by L1 Bithead
  • 2402 Views
  • 2 replies
  • 0 Likes

False Positive: Generic.ml

Name: install.exe

Detection name: Generic.ml

VirusTotal link: https://www.virustotal.com/gui/file/aff83e43f99224d1b08b0c4f5291db5d8b2a6c6add578effb2f0bf46857c5cae/detection

 

VirusTotal Verdict Change Request for False Positive

File Hash: 30961072c5dcef62ab05af105f7b610810c0ce4238efd4e895e7ed5edb9ed4b0

Link to Virustotal report for the file: https://www.virustotal.com/gui/file/30961072c5dcef62ab05af105f7b610810c0ce4238efd4e895e7ed5edb9ed4b0/detection

Current VirustTotal Verdi

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TheANSI by L1 Bithead
  • 2406 Views
  • 2 replies
  • 0 Likes

False positive: Generic.ml

File Hash: e9c7fb1b541aeaedc2fac2e2058fb90268a2bd8b1d56de954d8614c1fd9bfb91

Link to Virustotal report for the file: Link

Current VirustTotal Verdict: False positive (Generic.ml)

Description: Link to Store Page

Resolved! False Positive: new version of Outbyte PCRepair

Hello,

Please help us remove a false positive, given to the new version of Outbyte PCRepair by your antivirus.

The program is clean and is certified by AppEsteem.

Outbyte PCRepair download link (version 1.0.1.23): http://dynamicdownloads.outbyte.com/en/

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YelenaRez by L3 Networker
  • 4671 Views
  • 4 replies
  • 0 Likes
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