VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6918 Views
  • 0 replies
  • 4 Likes

Resolved! False Positive submission: Outbyte PCRepair

Hello,

We have recently released a new version (1.0.1.6) of Outbyte PCRepair and discovered a false positive given by your antivirus. Can you please help us remove it, the program is clean and doesn't contain any unwanted behavior.

 

Software Name: Outb

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YelenaRez by L3 Networker
  • 2700 Views
  • 4 replies
  • 0 Likes

Resolved! False Positive Submission (generic.ml)

Dear Palo Alto community, This file was flagged by PA as a possible threat (generic.ml)

 

File name: apisetstub

SHA 256: 960244839b0b9f45fa610ea16bde72165b67291bf2348cf22e02a11eefba787c

Current VT verdict: generic.ml URL: 

https://www.virustotal.com/#/fil

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False-positive submission

File Hash: 1f174867d7d87fa787eb4c4f616c5ab90b1789ce773b4549b76d5c369d2bb70b

Link to Virustotal report for the file: https://www.virustotal.com/#/file/1f174867d7d87fa787eb4c4f616c5ab90b1789ce773b4549b76d5c369d2bb70b/detection

Current VirustTotal Verdict

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batman2 by L0 Member
  • 1951 Views
  • 2 replies
  • 0 Likes

Resolved! Palo Alto Networks generic.ml: JRS_SLE.EXE

I'm reporting a false positive for the file: JRS_SLE.EXE. On Virustotal.com Palo Alto Networks flags the file as "generic:ml" when, in fact, the program is harmless. It's actually part of our anti-piracy protection. I wrote and compiled the program.

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jrs-soft by L1 Bithead
  • 5967 Views
  • 4 replies
  • 0 Likes

Resolved! TechPowerUp GPU-Z v2.17.0 (normal skin)

TechPowerUp GPU-Z v2.16.0 (ASUS ROG Themed).

SHA-256 38983c40097279cfd5ebc8b2f9c427adcec78c1aad76aba76b8f3782d145968b

 

current Palo Alto Networks verdict: generic.ml

 

https://www.virustotal.com/#/file/38983c40097279cfd5ebc8b2f9c427adcec78c1aad76aba76b8f

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i3vi3v by L2 Linker
  • 2703 Views
  • 2 replies
  • 0 Likes
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