VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
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VirusTotal
Have you encountered a false positive verdict for Palo Alto Networks (Known Signatures) on VirusTotal? Use this forum to submit a verdict change request. Change requests should include the File Hash, Link to VirusTotal report, current VirusTotal verdict, and description.
About VirusTotal

Welcome to the VirusTotal discussion forum. This forum exists as a place to submit verdict review requests for False Positive verdicts for Palo Alto Networks (Known Signatures) seen on VirusTotal. All posts to this forum must be properly structured in order to be reviewed by our team.

For an introduction to the forum, please see the sticky!

Disclaimer:
This forum is not a customer support venue. Palo Alto Networks staff will not engage in active discussions on this forum. Our staff will ingest properly formatted submissions for review and update Palo Alto Networks (Known Signatures) verdicts when appropriate. For information on contacting Palo Alto Networks support, click here.

Discussions

VirusTotal Verdict Change Request for False Positive

Sticky post for VirusTotal Discussion Forum.

 

This forum is here to enable those who are not Palo Alto Networks customers to submit a false positive verdict change request for a Palo Alto Networks verdict on VirusTotal. (i.e. malware or malicious

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brcook by L2 Linker
  • 6892 Views
  • 0 replies
  • 4 Likes

Resolved! False Positive

Hello,

 

please whitelist our software.

 

Name: JobDispatcher.exe
Detection name: generic.ml
SHA-256:    1e847ed7c499324e3fcdf0687cdd25fe76f0df09229ff641bfc37ba3115559a3
https://www.virustotal.com/#/file/1e847ed7c499324e3fcdf0687cdd25fe76f0df09229ff641bfc37

...

crachor by L1 Bithead
  • 2174 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Hello,

 

please whitelist our software.

 

Name: ExplorerService.exe
Detection name: generic.ml
SHA-256:    a3162176f93d6ff4ef0d8dcb5ee9ed5340ef1b593d1af87878c4cc4a979738c6
https://www.virustotal.com/#/file/a3162176f93d6ff4ef0d8dcb5ee9ed5340ef1b593d1af87878c

...

crachor by L1 Bithead
  • 2205 Views
  • 2 replies
  • 0 Likes

False Positive verdict change request for generic.ml

Hi,

Name of the software: Identity Theft Preventer

SHA256: 2e062ed32ed3c16117dcf94a161288accc0ca34442ea87b1a0876558ec00bd91

MD5: e50f73ac1687a67c08cdbd2dd6df54d0

Detection: generic.ml

Website with download link:  https://shieldapps.com/products/identity-t

...

Palo Alto.JPG
JJShield by L2 Linker
  • 2189 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Hello,

 

please whitelist our software.

 

Name: JobService.exe
Detection name: generic.ml
SHA256: cd4d86903bfbe52d8c095fe4ae2f8c37991fd6892abf089d14719615f11634b5
https://www.virustotal.com/#/file/cd4d86903bfbe52d8c095fe4ae2f8c37991fd6892abf089d14719615f116

...

crachor by L1 Bithead
  • 2420 Views
  • 2 replies
  • 0 Likes

Resolved! False Positive

Hello,

 

please whitelist our software.

 

Name: JobDispatcher.exe

Detection name: generic.ml

 SHA256: f75c47b956dfca1c275922c377e2dde17aee5053cc9b683504d06bbe71ca840f

https://www.virustotal.com/#/file/f75c47b956dfca1c275922c377e2dde17aee5053cc9b683504d06bbe

...

crachor by L1 Bithead
  • 2252 Views
  • 2 replies
  • 0 Likes
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