False positive for LiteManager


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L0 Member

False positive for LiteManager

I'm not sure, but one of our user send me report about virustotsl detection for LiteManager
Paloalto detect LiteManager as Virus/Win32.malicious.iown

LiteManager is not Virus , Trojan or malware
QuickSupport module

I am developer of LiteManager it is a legal remote control software, it is similar to TeamViewer. We have very friendly and safety interface. Our software is not virus or spy.
We don't have special secret functions all code is clear. Please remove us from virus (malware software).

When you run ROMServer.exe you can see License agreement window, User must accept it otherwise litemanager will not be running.

Best Regards.



Accepted Solutions
L7 Applicator

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L4 Transporter

Please provide the VirusTotal link for this file and we will have our engineering team take a look. 

L0 Member

Seems VirusTotal do not check file in Polato



But one of our user send to us this image



L7 Applicator

The file posted at https://www.virustotal.com/en/file/f7dccd7e2d7d0b383aeb4cf070e7d62ac277fdc95e6d62743e1bc5ac9f27b128/... is a zip file which is not flagged by Palo Alto Networks.

The zip contains an EXE file for LiteManager which is currently being flagged.
SHA256: 6dc233e476a6e58131e833b8693c1c3eb0a237c594dd3c29425ec1cf1b15b803

This EXE has been reported for false positive review.

L7 Applicator
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