False Positive (Generic.ml)

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False Positive (Generic.ml)

L0 Member

Hello Palo Alto Team,


Presently getting a false positive for an installer file from our vendor ClairVista LLC. https://www.clairvista.com/ Their product provides the ability for our employees/agents to interact with a remote hardware kiosk that our customers use. Please re-review this false positive.

 

Hash: 46e6216f97e5dced87bdfa664bad1123c419a223e997e39feb531f1ec868feda
File: StudioWebInstaller.exe

https://www.virustotal.com/gui/file/46e6216f97e5dced87bdfa664bad1123c419a223e997e39feb531f1ec868feda...

 

3 REPLIES 3

L4 Transporter

We are reviewing this issue.

Thank you for reviewing.

L4 Transporter

It is now benign

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