04-20-2017 02:55 AM
Hi,
Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.
File Hash: 012de50556f62146c28d8bc1265efd8885e2312af8350ee94f0f48c2f9f8e1ea
Current VT Verdict: generic.pup
Link to Virustotal for the file: https://virustotal.com/en/file/012de50556f62146c28d8bc1265efd8885e2312af8350ee94f0f48c2f9f8e1ea/anal...
Description: False positive detection in browser-care-setup(2).exe with Palo Alto Networks definition version 20170420 on VirusTotal.
Thanks in advance and have a great day!
04-26-2017 05:01 PM
This is currently being investigated.
05-01-2017 09:34 AM
This has been resolved.
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