False Positive Removal Request

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

False Positive Removal Request

Hi,

 

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

 

1/ File Hash: bf9e2a6a898b606350ab4301df8009e6150e6a15b128c2b123a9ae751d5bd1e7

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/bf9e2a6a898b606350ab4301df8009e6150e6a15b128c2b123a9ae751d5bd1e7/...

Description: False positive detection in internet-optimizer-setup.exe with Palo Alto Networks definition version 20170512 on VirusTotal.

 

2/ File Hash: cea08bed92173cc1367d9bfeb532fab4f9f51d63a129097a8ea607bfbc02a16c

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/cea08bed92173cc1367d9bfeb532fab4f9f51d63a129097a8ea607bfbc02a16c/...

Description: False positive detection in stub-internet-optimizer-setup.exe with Palo Alto Networks definition version 20170512 on VirusTotal.

 

3/ File Hash: 621a1e5d6de8e25f0f3abd7097ba944e38f8c93ce24e2f8f2d34ceba8362dbb8

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/621a1e5d6de8e25f0f3abd7097ba944e38f8c93ce24e2f8f2d34ceba8362dbb8/...

Description: False positive detection in stub-driver-updater-setup.exe with Palo Alto Networks definition version 20170512 on VirusTotal.

   

Thanks in advance and have a great day!

1 REPLY 1

L7 Applicator

These are no longer malicious.

  • 2516 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!