False Positive Removal Request

Reply
Highlighted

False Positive Removal Request

Hi,

 

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

 

1/ File Hash: a7573984009b1cc0cbc18bd47f34448941593e9934315e8e7857d9e1ad2c3224

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/a7573984009b1cc0cbc18bd47f34448941593e9934315e8e7857d9e1ad2c3224/...

Description: False positive detection in default-driver-updater-setup.exe with Palo Alto Networks definition version 20170427 on VirusTotal.

 

2/ File Hash: 340c4fee816aa3933d2904edeaf069962a6150594ad91ca0109b36b7707afbd9

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/340c4fee816aa3933d2904edeaf069962a6150594ad91ca0109b36b7707afbd9/...

Description: False positive detection in ppc-driver-updater-setup.exe with Palo Alto Networks definition version 20170427 on VirusTotal.

 

3/ File Hash: c597b5c277c13d64ca2b9169287fe33d349fad3f5daa4ebc385b27032ccda825

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/c597b5c277c13d64ca2b9169287fe33d349fad3f5daa4ebc385b27032ccda825/...

Description: False positive detection in ppc-stub-driver-updater-setup.exe with Palo Alto Networks definition version 20170427 on VirusTotal.

 

4/ File Hash: 395f9dc78f0d0a38bebbb6daaf93c397eb65d21cf96b547430ac94d4c1d56ca7

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/395f9dc78f0d0a38bebbb6daaf93c397eb65d21cf96b547430ac94d4c1d56ca7/...

Description: False positive detection in stub-fix-my-pc-setup.exe with Palo Alto Networks definition version 20170427 on VirusTotal.

 

5/ File Hash: cd1d60572ea8d6b5d2a986d519a49911a110b9f851275b9fbc8cc6ae5f7aca02

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/cd1d60572ea8d6b5d2a986d519a49911a110b9f851275b9fbc8cc6ae5f7aca02/...

Description: False positive detection in velis-stub-fix-my-pc-setup.exe with Palo Alto Networks definition version 20170427 on VirusTotal.

 

6/ File Hash: d6185d0fccb1e2860626aa9255c81613c13489f118f09ba330bb1c9732486168

Current VT Verdict: generic.pup

Link to Virustotal for the file: d6185d0fccb1e2860626aa9255c81613c13489f118f09ba330bb1c9732486168

Description: False positive detection in aff-stub-internet-optimizer-setup.exe with Palo Alto Networks definition version 20170427 on VirusTotal.

 

7/ File Hash: ed67cb786764832f8aad705231882454f2f8cab003aaaac2e2c16d6472c54d52

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/ed67cb786764832f8aad705231882454f2f8cab003aaaac2e2c16d6472c54d52/...

Description: False positive detection in default-internet-optimizer-setup.exe with Palo Alto Networks definition version 20170427 on VirusTotal.

  

Thanks in advance and have a great day!

Highlighted
L7 Applicator

These are being investigated.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!

The Live Community thanks you for your participation!