False Positive Removal Request

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False Positive Removal Request

Hi,

 

Could you please white-list our software installer as it's marked as generic.pup on virustotal.com website which should be a false-positive.

 

1/ File Hash: 8cbd5f454a49c5e174645ce2bde21466d435c8b1a4f91b7682491b8b8dda978f

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/8cbd5f454a49c5e174645ce2bde21466d435c8b1a4f91b7682491b8b8dda978f/...

Description: False positive detection in driver-updater-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

2/ File Hash: dc95cde160421734b764c486a649970c39a019f351b9cad19dd9557e433d7cd1

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/dc95cde160421734b764c486a649970c39a019f351b9cad19dd9557e433d7cd1/...

Description: False positive detection in pc-max-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

3/ File Hash: c444b18660974bf9dabb6832a46d4960a59c37759489ca14737139c50d3a48be

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/c444b18660974bf9dabb6832a46d4960a59c37759489ca14737139c50d3a48be/...

Description: False positive detection in 2 driver-updater-setup-driver-updater.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

4/ File Hash: 9664866cda438ee8eeb621f4e24e91be0bbc9fc7a54435df447e542fce4d05bf

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/9664866cda438ee8eeb621f4e24e91be0bbc9fc7a54435df447e542fce4d05bf/...

Description: False positive detection in 3 driver-updater-setup-driver-updater.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

5/ File Hash: 6588861d3389e0e00fc00947750856e94adee7d3ac307c2fdaeaf48620e40ad1

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/6588861d3389e0e00fc00947750856e94adee7d3ac307c2fdaeaf48620e40ad1/...

Description: False positive detection in 4 driver-updater-setup-driver-updater.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

6/ File Hash: 68ee4493aa20780fad4344a8f00d4a208545edf68daf57937d884ab5c5a17e3e

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/68ee4493aa20780fad4344a8f00d4a208545edf68daf57937d884ab5c5a17e3e/...

Description: False positive detection in 5 driver-updater-setup-driver-updater.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

7/ File Hash: ca960bfe17b3e4cbcad938327fbb8b01bc98f6cf9159814c6c321812bd5d86f6

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/ca960bfe17b3e4cbcad938327fbb8b01bc98f6cf9159814c6c321812bd5d86f6/...

Description: False positive detection in 7 driver-updater-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

8/ File Hash: 51fe439ed0730c02a3f15fe19e32d2476bdce4a02afc781f5597d787f6d3b8a2

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/51fe439ed0730c02a3f15fe19e32d2476bdce4a02afc781f5597d787f6d3b8a2/...

Description: False positive detection in 8 driver-updater-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

9/ File Hash: 42977aac2d850525db5ef00950e7de32d3ac64b5fa016ea1ad9c0efcce991a02

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/42977aac2d850525db5ef00950e7de32d3ac64b5fa016ea1ad9c0efcce991a02/...

Description: False positive detection in 2 fix-my-pc-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

10/ File Hash: 65578c655fcd9866dc0e835d8c0c8fdf2f42f57429830271d523697270a1d716

Current VT Verdict: generic.pup

Link to Virustotal for the file: https://www.virustotal.com/en/file/65578c655fcd9866dc0e835d8c0c8fdf2f42f57429830271d523697270a1d716/...

Description: False positive detection in 3 fix-my-pc-setup.exe with Palo Alto Networks definition version 20170525 on VirusTotal.

 

Thanks in advance and have a great day.

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