False Positive Submission (generic.ml): Reimage

[kns123]

Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:

File Hash:
MD5: CDCF4E9DDFAB62E17798A3037BEEDF25
SHA1: 5B27C7563613FE988965359056E30059FE90FD47
SHA256: A51F3EDDFB72645567C76BC04E1F321F6C7BBE27CFA80224A3FC4D7606D4D28E

Link to Virustotal report for the file:
https://www.virustotal.com/gui/file/a51f3eddfb72645567c76bc04e1f321f6c7bbe27cfa80224a3fc4d7606d4d28e...

Current VirusTotal Verdict:
Generic.ml

Description:
App Name: ReimagePlus
App Version: 1.8.9.8
Company Name: Reimage
Reimage is an advanced OS repair tool that cleans and corrects damaged Windows systems. Reimage uses its patented technology to compare between the healthy system and the user system. Reimage offers a Free Trial service for all users.
The file being flagged is a 32-bit dll component.

Thank you!

[DaBone]

I have put this file in for manual review. 

[DaBone]

av hits for grayware /pup

[kns123]

Thank you for checking. Will the flag be retained? Are there other steps needed to be performed in order to remove the classification, or is it only based on reputation? 

[dparris · Accepted solution]

This file is not listed as malicious by Palo Alto. 

[kns123]

Thank you for resolving. Have a nice day!