04-09-2019 03:29 PM
Hi, I would like to report a false positive detection by Palo Alto Networks of the following file:
Link to Virustotal report for the file:
Current VirusTotal Verdict:
App Name: System Keeper
App Version: 188.8.131.52
Company Name: Monterix Software LLC
System Keeper is a 10-in-1 ultimate tool which automatically fixes common system issues, optimizes system settings and cleans your PC
This app requires the user to register/purchase before performing any scan.
04-11-2019 04:30 AM
Thank you for contact Palo Alto Networks for this potential False Positive. Please allow us some time to investigate the sample to determine if it is malicious or not.
04-11-2019 09:58 AM
We've changed the category from malware to grayware. Grayware typically falls under the category of PUPs, Potentially Unwanted Programs. They aren't inherantly malicous but may often be unwanted. Things like browser plug-ins often fall into this category.
As it isn't classified as malicious you shouldn't have any issues going forward.
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