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03-12-2019 04:21 AM
Hello,
We have recently released a new version (1.0.1.6) of Outbyte PCRepair and discovered a false positive given by your antivirus. Can you please help us remove it, the program is clean and doesn't contain any unwanted behavior.
Software Name: Outbyte PCRepair
Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe
Detection on VirusTotal: generic.ml
SHA256: b748119c6d32134f016f9fa14014a35a56134f0808633d6a6e9fc2a8ea1c5d0b
VirusTotal scan: https://www.virustotal.com/#/file/b748119c6d32134f016f9fa14014a35a56134f0808633d6a6e9fc2a8ea1c5d0b/d...
Please let me know if I need to provide any additional information.
Thank you in advance,
Elena
03-14-2019 08:08 AM
Please submit the following information in the order listed below so that our team can investigate your claim and change verdicts when warranted.
File Hash: <hash>
Link to Virustotal report for the file: <link>
Current VirustTotal Verdict: <verdict>
Description: <description>
03-14-2019 08:50 AM
Hello,
Thank you for the information.
We have just fixed minor bugs and released a new version of Outbyte PCRepair.
It is not being detected by Palo Alto at the moment, but can I request to whitelist it since we had a false positive previously.
File Hash: 05422e818534d9d5c8674b2b0c61b7150eb96fbcc46b46d568f3355151be8d9e
Link to Virustotal report for the file: https://www.virustotal.com/#/file/05422e818534d9d5c8674b2b0c61b7150eb96fbcc46b46d568f3355151be8d9e/d...
Current VirustTotal Verdict: 1/70
Description: Outbyte PCRepair optimizes PC for top performance. It finds and fixes what’s causing speed and stability problems on the PC.
Outbyte PCRepair download link: http://dynamicdownloads.outbyte.com/en/pc-repair/stub/pc-repair-setup.exe
Thank you,
Elena
03-15-2019 01:57 PM
Hello.
I have put this file in for review.
03-18-2019 11:56 AM
Hello,
The verdict for this file has been changed to benign.
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