False Positive submission

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False Positive submission

L0 Member



Our software updater ARMupdt.exe has been flagged as 'generic.pup' by Palo Alto Networks version 20170403, as discovered on virustotal.com: https://www.virustotal.com/en/file/71334cacc6b943e20628acdf2fc521d142e73da27e8aa397f54dfda4d57d0d8c/.... This is a false-positive, and will affect any of our clients trying to install or update our software.


This file can be downloaded from http://www.gdmdata.com/ARMupdt/ARMupdt.exe, since there is no place to upload files on this forum. Or if you would kindly email me, I can provide a password-protected .zip file containing the flagged file.


We are the creators of this file, and it is used solely to download and install updates for our ARM software, and is in no way malicious. Please review and resolve this false positive.


Thank you,


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