Enhanced Security Measures in Place: To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.
08-02-2019 02:52 AM
Name: 29072019-CHIPHI.xlsx
Detection name: Virus/Win32.WGeneric.ackhks
SHA256: 1de240b2651e76fe40a5c83edc60b339b56c668702c1059d26219d231e221239
VirusTotal URL: https://www.virustotal.com/gui/file/1de240b2651e76fe40a5c83edc60b339b56c668702c1059d26219d231e221239...
Description: threat ID 280198281
08-02-2019 04:48 PM
Hello,
The file for hash:
1de240b2651e76fe40a5c83edc60b339b56c668702c1059d26219d231e221239
Is seen as benign by us.
The TID: you referenced is for an Eicar file.
Name: Virus/Win32.WGeneric.ackhks
Unique Threat ID: 280198281
08-05-2019 12:42 AM
Hello
I wonder why our Firewall (PA 3050, OS 9.0.1) block this file (sha256 is 1de240b2651e76fe40a5c83edc60b339b56c668702c1059d26219d231e221239) with TID 280198281 (threat vault state that sha256 is 7c66b9098165e596106652d60375d8072ba62247f674f3f1317e2a433d4af8b9)
Currently if we enable check virus, many user can not send mail because of virus block
08-05-2019 01:06 AM
There are a lot of files blocked with
Virus/Win32.WGeneric.acqoie(281377302)
Virus/Win32.WGeneric.acwjkv(283342743)
Virus/Win32.WGeneric.ackhks(280198281)
virus/MS EXCEL.sic.czp(262579026)
08-05-2019 07:00 PM
If this is occurring with your firewall, please contact support and create a case.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!
