re: false positive on virus total

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

re: false positive on virus total

L0 Member

I have a videogame I've developed coming up positive on virustotal from you. The offending exe is a simple game runner. Infection indicated is Generic.ml. Escape From Briarwood Hospital.exe and the batch code it was compiled from is attached.

infection reported: Generic.ml

virustotal report:

https://www.virustotal.com/gui/file/42ee92ee7bbba055c33bf4640180c547eb56371b9db549538bddd1d2d8ebaf9c

1 REPLY 1

L2 Linker

Hi @infiltration834 ,

 

Please submit the following information in the order listed below so that Palo Alto team can investigate your claim and change verdicts.

 

File Hash: <SHA256 hash>

Link to Virustotal report for the file: <link>

Current VirustTotal Verdict: <verdict>

Description: <description>

 

Palo Alto team will update each submission to this discussion forum at the conclusion of their research into your claim.

 

Current Palo Alto Networks customers should open a support case and select a "Product/Problem Area" of 'Threat'. For information on contacting Palo Alto Networks support

  • 441 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!