SaaS portal for Surveysensum is getting blocked for False Positive

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

SaaS portal for Surveysensum is getting blocked for False Positive

Hi I represent Surveysensum platform your firewall is blocking our portal on one of our client's network. It is a false positive as we have done a complete scan on both Sucuri and VirusTotal. please have a look below

For - https://portal.surveysensum.com

 

File Hash: 

Link to Virustotal report for the file: https://www.virustotal.com/gui/url/03af81370f09bfb82be00ccc389db6e4cc236d4cc4b6b92a6b39cd70bf4de9cf

Current VirustTotal Verdict: https://www.virustotal.com/gui/url/03af81370f09bfb82be00ccc389db6e4cc236d4cc4b6b92a6b39cd70bf4de9cf

Description: Currently being blocked by the Firewall. whereas the scans shows them clean.

 

I'm also attaching my VirusTotal report for the root domain(surveysensum.com) for more proofs.
https://www.virustotal.com/gui/url/0ea52cd91f42b9573ae82df6cf8b592fe4ec4ddb3258c982a58eeaead80f9baf/...

 

Please help us remove this False positive as it is affecting our paid users and they are unable to reach to our services. 

1 accepted solution

Accepted Solutions

L4 Transporter

The domain is currently classified as "Business and Economy" / Low Risk

View solution in original post

3 REPLIES 3

L4 Transporter

Under review

L4 Transporter

The domain is currently classified as "Business and Economy" / Low Risk

Thanks a lot it worked. thanks for the quick resolution!

  • 1 accepted solution
  • 2448 Views
  • 3 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!