Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

Can't uninstall Global Protect.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Can't uninstall Global Protect.

Not applicable

The GP application is having issues and my users want to uninstall it and reinstall it to see if it will help resolve their issue.  For some reason, for 15 users, the GP application does not show in "add/remove programs" so we cannot figure out how to uninstall the app.  I was hoping if we tried to install it again, it would ask to repair or remove, but it only provided the below message.  Is there another way to uninstall the application?

Thank you

1 accepted solution

Accepted Solutions

L3 Networker

To manually uninstall, on client pc go to install folder  ( for eg:  C:\Program Files\Palo Alto Networks\GlobalProtect) and run the PanGPUninstall.exe which will uninstall the GP client If you want to run the uninstall quiet with our prompting ( or through script) From CLI, go to the install folder and run the PanGPUninstall.exe with following switches PanGPUninstall.exe -q -p

View solution in original post

1 REPLY 1

L3 Networker

To manually uninstall, on client pc go to install folder  ( for eg:  C:\Program Files\Palo Alto Networks\GlobalProtect) and run the PanGPUninstall.exe which will uninstall the GP client If you want to run the uninstall quiet with our prompting ( or through script) From CLI, go to the install folder and run the PanGPUninstall.exe with following switches PanGPUninstall.exe -q -p

  • 1 accepted solution
  • 16069 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!