AIOps missing Activate button

[Razvaan]

I was trying to use AIOps (free or trial), but I don't have the 'Activate' button shown in the HUB.

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[Razvaan]

Even being Super User and Domain Administrator in CSP, I don't have any roles in the HUB. How to solve this?

[ravsingh]

Hi @Razvaan

To help you better with this issue, please provide the following details:

>CSP name and CSP id

>Username or mail id

>Screenshot of the hub page showing your available roles.

Please provide this confidential information in a private message.

Regards,
Ravi Kumar Singh
Product Specialist
Palo Alto Networks
http://live.paloaltonetworks.com/t5/cloud-ngfw-help-center/ct-p/Cloud_NGFW
*Don’t forget to accept the solution provided!*

[dougl]

Can you check if you have "Cloud Product" in addition to your other roles?

[ravsingh]

Hi @Razvaan

I wanted to follow up with you to know if you still need any assistance on this post.
 

Regards,
Ravi Kumar Singh
Product Specialist
Palo Alto Networks
http://live.paloaltonetworks.com/t5/cloud-ngfw-help-center/ct-p/Cloud_NGFW
*Don’t forget to accept the solution provided!*

[Saheed]

You just need super user to active AIOps. 

[farkhan]

Hello @Razvaan,

Please go through the below-attached article which will let you know about assigned Roles.

https://docs.paloaltonetworks.com/hub/hub-getting-started/manage-app-roles/available-roles

Please check with the super-user to grant you access so that you will be able to see the "Activate" button.

Regards,
Faruk Khan Z
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/configuration-discussions/ct-p/Configuration-Discussions
*Don’t forget to accept the solution provided!*

[farkhan]

Hello @Razvaan,

I wanted to follow up with you to know if you still need any assistance on the issue.

Regards,
Faruk Khan Z
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/configuration-discussions/ct-p/Configuration-Discussions