AIOps missing Activate button

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

AIOps missing Activate button

L0 Member

I was trying to use AIOps (free or trial), but I don't have the 'Activate' button shown in the HUB.



Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.
7 REPLIES 7

L0 Member

Even being Super User and Domain Administrator in CSP, I don't have any roles in the HUB. How to solve this?

Hi @Razvaan

 

To help you better with this issue, please provide the following details:

 

>CSP name and CSP id

>Username or mail id

>Screenshot of the hub page showing your available roles.

 

Please provide this confidential information in a private message.

 

Regards,
Ravi Kumar Singh
Product Specialist
Palo Alto Networks
http://live.paloaltonetworks.com/t5/cloud-ngfw-help-center/ct-p/Cloud_NGFW
*Don’t forget to accept the solution provided!*

L0 Member

Can you check if you have "Cloud Product" in addition to your other roles?

Hi @Razvaan

I wanted to follow up with you to know if you still need any assistance on this post.
 

Regards,
Ravi Kumar Singh
Product Specialist
Palo Alto Networks
http://live.paloaltonetworks.com/t5/cloud-ngfw-help-center/ct-p/Cloud_NGFW
*Don’t forget to accept the solution provided!*

L0 Member

You just need super user to active AIOps. 

L3 Networker

Hello @Razvaan,


Please go through the below-attached article which will let you know about assigned Roles.

https://docs.paloaltonetworks.com/hub/hub-getting-started/manage-app-roles/available-roles


Please check with the super-user to grant you access so that you will be able to see the "Activate" button.

 

Regards,
Faruk Khan Z
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/configuration-discussions/ct-p/Configuration-Discussions
*Don’t forget to accept the solution provided!*

Hello @Razvaan,

 

I wanted to follow up with you to know if you still need any assistance on the issue.

 

Regards,
Faruk Khan Z
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/configuration-discussions/ct-p/Configuration-Discussions

  • 2241 Views
  • 7 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!