Change AIOps tenancy location

[ENicholls]

Hi,

I've found out that more European locations have been added as options for AIOps locations. Please can you tell me how to change the AIOps tenant to be pointed towards Netherlands?

I already asked this question to PAN customer support, and they directed me here. 

Thanks

[lir · Accepted solution]

Hello ENicholls,

Hope you are doing doing!

You can't change the region for the current specific instance.

For changing location to Netherlands you need to deploy new AIOps instance

Regards,
Likitha R
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/aiops-for-ngfw-discussions/bd-p/AIOps_for_NGFW_Discussions
*Don’t forget to accept the solution provided!*

live.paloaltonetworks.comlive.paloaltonetworks.com

AIOps for NGFW Discussions | Palo Alto Networks

This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.

[lir]

Hello @ENicholls,

I wanted to follow up with you to know if you still need any assistance on the issue.

Regards,
Likitha R
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/aiops-for-ngfw-discussions/bd-p/AIOps_for_NGFW_Discussions
*Don’t forget to accept the solution provided!*

live.paloaltonetworks.comlive.paloaltonetworks.com

AIOps for NGFW Discussions | Palo Alto Networks

This forum is to ask questions, provide answers, and troubleshoot queries related to Palo Alto Networks’ AIOps for NGFW, the industry’s first AIOps solution for Next-Generation Firewalls.
 

[FrancoisRusse]

hello,

i have the same problem.

i have create AIOps instance in the good region but the problem is the 1st have the link to the datalake and change any things in datalake setting.

how can i change that or delete the bad region setting

[sselva]

Hello @ENicholls

Greetings from Palo Alto networks.

Hope you are doing well.

We want to check in with you again to see whether what @FrancoisRusse recommended was helpful or if you still require support.

 Please click the "accept solution" button if your problem has been solved.

 Please ask the community if you have any further queries.

Thanks and Regards,
Sharan Selva
Product Specialist
Palo Alto Networks

[sselva]

Hello @ENicholls

Greetings from Palo Alto networks.

Hope you are doing well.

We want to check in with you again to see whether what @FrancoisRusse recommended was helpful or if you still require support.

 Please click the "accept solution" button if your problem has been solved.

 Please ask the community if you have any further queries.

Thanks and Regards,
Sharan Selva
Product Specialist
Palo Alto Networks

[sselva]

Hello @ENicholls

Greetings from Palo Alto networks.

Hope you are doing well.

You haven't replied.

I'm hoping everything is good. I hope your problem is handled, 
but if it doesn't, it would be my pleasure to continue to assist you.

Kindly reply ASAP.

Thanks and Regards,
Sharan Selva
Product Specialist
Palo Alto Networks

[sselva]

Hello @ENicholls

Hope you are doing well.

There isn't any response, as far as I can tell. The case is currently being closed.
Many thanks.

Thanks and Regards,
Sharan Selva
Product Specialist
Palo Alto Networks