Feature Missing on AiOPS

[vincent_hou]

Hi All,

After telemetry is configured on FW and the status is success, then we can see Device Health/Health Alerts and other features on Summary Page, and we can have Insights information from Prisma Access (Cloud Management) which seams FW send raw telemetry successfully and CDL already receive the raw data from FW. But Network usage feature is  missing with "something went wrong" alert on Activity Dashboards. Besides, we can't see anything for DNS Sec Info. although we see it in autofocus. 

Did you experience same issue on Activity Dashboards?

[dtaneja]

Hello @vincent_hou

Greetings from Palo Alto Networks!

I saw your post, and request you to kindly confirm whether you have a valid DNS Security license on the firewall.

Regards,
Devanshu Taneja
Product specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/aiops-for-ngfw/ct-p/AIOps_for_NGFW
 

[vincent_hou]

Hi Devanshu,

Yes, we  have a valid DNS Security license on the firewall.

Brs

Vincent

[dtaneja]

Hello @vincent_hou

Greetings from Palo Alto Networks!

Thanks for the information.

Please confirm if you still having the same issue.

Regards,
Devanshu Taneja
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/aiops-for-ngfw/ct-p/AIOps_for_NGFW