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01-09-2023 08:11 PM
01-10-2023 02:09 PM
Hello @bschaper,
Hope you are doing well.
From the record, only 4 devices mentioned were activated for Premium AIOps. Can you please confirm that have you activated all the other devices as well? If you have licenses for all the devices but activated only 4, you can go back to the magic link and activate the rest. The Magic link should remain active as long as there are licenses left.
Please let us know if you have any additional questions or concerns about the post.
Thanks and Regards,
Prerna Ahire
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/aiops-for-ngfw-discussions/bd-p/AIOps_for_NGFW_Discussions
01-10-2023 02:13 PM
no I cant go back to the link, when I click the link it goes to a screen that says finalizing your products, like the attached image.
I have auth codes for all may devices, even shows the authcodes in the portal. But still I cannot get them on premium. Can we reset the link or something.
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