Upload .tgz file for BPA on-demand en Aiops in not completed

[andresespinosa]

Hi community!

When trying to upload the TSF file with the .tgz extension, the process stays in the 'uploading' state but never ends.

Is there a way to correct this and be able to load the TSF to perform a BPA on demand?

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[dbaumann]

Bumping this. I'm experiencing the same issue. 

[Cars_Admin]

Was sent here by support also having same issue.

[farkhan]

Hello @andresespinosa,

Hope your doing good!
I wanted to follow up with you to know if you still need any assistance on the issue.

Regards,
Faruk Khan Z
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/configuration-discussions/ct-p/Configuration-Discussions
*Don’t forget to accept the solution provided!*
 

[andresespinosa]

Hi!

Yes, the problem really persists.

I have a case with the support team, but no significant progress yet.

[Cars_Admin]

I can confirm that this is still a problem. I also have not had an update on my support case.

[svenkatarama · Accepted solution]

The issue was sourced to browsers in Windows environments. It has been fixed now, can you please check if you can run the on-demand BPA analysis?

[dbaumann]

Can confirm it's working!

[andresespinosa]

Hi! I confirm that it now works. Thank you very much.

[fcaruso]

Hi, the issue persists on Chrome and Firefox for Ubuntu, is there any workaround?