Upload .tgz file for BPA on-demand en Aiops in not completed

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Upload .tgz file for BPA on-demand en Aiops in not completed

L1 Bithead

Hi community!

 

When trying to upload the TSF file with the .tgz extension, the process stays in the 'uploading' state but never ends.

 

Is there a way to correct this and be able to load the TSF to perform a BPA on demand?



Please note you are posting a public message where community members and experts can provide assistance. Sharing private information such as serial numbers or company information is not recommended.
1 accepted solution

Accepted Solutions

L3 Networker

The issue was sourced to browsers in Windows environments. It has been fixed now, can you please check if you can run the on-demand BPA analysis?

View solution in original post

9 REPLIES 9

L1 Bithead

Bumping this. I'm experiencing the same issue. 

L1 Bithead

Was sent here by support also having same issue.

L3 Networker

Hello @andresespinosa,

 

Hope your doing good!
I wanted to follow up with you to know if you still need any assistance on the issue.

 

Regards,
Faruk Khan Z
Product Specialist
Palo Alto Networks
https://live.paloaltonetworks.com/t5/configuration-discussions/ct-p/Configuration-Discussions
*Don’t forget to accept the solution provided!*
 

L1 Bithead

Hi!

 

Yes, the problem really persists.

 

I have a case with the support team, but no significant progress yet.

L1 Bithead

I can confirm that this is still a problem. I also have not had an update on my support case.

L3 Networker

The issue was sourced to browsers in Windows environments. It has been fixed now, can you please check if you can run the on-demand BPA analysis?

Can confirm it's working!

Hi! I confirm that it now works. Thank you very much.

L0 Member

Hi, the issue persists on Chrome and Firefox for Ubuntu, is there any workaround?

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