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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
About Cortex XDR Discussions

Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.

Please note: All postings in LIVEcommunity are visible to other users; please keep your network secure by refraining from posting live IP address’s or domain names here. Contact your Customer Success team for network-specific questions.

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Welcome to the Cortex XDR Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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Endpoint disconnected - Admin console

I am having issues with an endpoint connecting to the Cortex XDR dashboard,The Cortex XDR console from within the OS is showing as 'Enabled' however it is disconnected from the endpoint administrator console. I have attempted restart the services using cytool function in the command line as per the support document below;https://knowledgebase.pa...

KirkH by • L0 Member
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Windows version 21H2 - Cortex incompatibility

Hi, We received a PA notification about Microsoft Windows 10 version 21H2 running on specific hardware architectures are incompatible with a security engine in Cortex XDR agent 7.0.0 – 7.4.0. In our case we have the following scenario:- Cortex agent version: 7.4.3 and 7.5.0- Cortex XDR PRO license (Endpoint protection + behavior analytics)- Micr...

BigPalo by • L4 Transporter
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Ignore all authentication requests alerts from a particular IP

We use a vulnerability scanner internally to test all endpoints for any known vulnerabilities or leaked credentials. Cortex has been alerting to this, but since we know this is intentional traffic, is there a way to ignore certain authentication requests via lsass.exe from a remote host? The remote host IP is coming up in the emailed alert as "a...

Resolved! Testing malware blocking and alerting in the xdr

Hi all,I'm trying to run checks on my mac, that has a cortex xdr agent, trying to see how the blocking & quarantine functions before setting the policy to all endpoint in my organization.However, EICAR files, and the test file that palo alto provides here - https://docs.paloaltonetworks.com/wildfire/10-1/wildfire-admin/submit-files-for-wildf...

Live Terminal over Broker VM

Hello everybody. I want to know if we can initiate a live terminal session over Broker VM ( our agents dont have internet access so they use Broker VM ). 1) In documentation Palo Alto say that network requirements for Broker VM are these: - br-<XDR tenant>.xdr.<region>.paloaltonetworks.com - distributions-prod-us.traps.paloal...

Memory Corruption Exploit Alerts - Incidents

Hello LiveCommunity, I wondered if any others are seeing a very high number of recently created (in the last few hours) "Memory Corruption Exploit" alerts in Cortex XDR?Beginning around 1015 Pacific this morning (11 Oct) thru as recent at 1518 Pacific, 11 Oct there has been numerous alerts fired across many different Workstations Seeing many dif...

XDR Cloud Identity Engine and proxy

Hello everybody, We want to integrate our Active Directory to Cortex XDR via Cloud Identity Engine. But there must be proxy between Cloud Identity Engine and Cortex servers. We setup a lab environment for test purpose ( simply forwarded web traffic via Apache Forward Proxy ). after setup CIE ( Cloud Identity Engine ) could not communicate with c...

XDR vs XSOAR

Hello people , I am trying to figure out real difference between XDR and XSOAR. XDR is far more intelligent than. SIEM . So this means SIEM is killed ? XDR can also perform incident response , so what is the real value of SOAR?

Resolved! Cortex XDR client preventing Windows boot

Our organization has started using Azure AD and Intune for managing PCs, and the enrollment include the deployment of Cortex XDR client. So far, we've had no issues during our (slow but surely) transition.But last week I encountered a strange problem where we got the new Dell Precision 5560 for a new employee.Login with credentials - successfull...

XDR Client version 7.5.0 High Memory Usage

We recently upgraded our XDR Clients from 7.4.2 to 7.5.0. Since the upgrade a lot of our Windows Servers seem to be using a lot more memory that what I recall other client versions using. For example, older versions where like 200-400MB of usage but with 7.5.0 they are using like 650MB up to 1GB of memory on the Cortex XDR Service (cyserver.exe)...

mbahen by • L2 Linker
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Alert USB activity

Hi community, Can I check is there any one create a alert if a user copied more than a certain number of files into a USB drive?Thank You, Cheers!

BoonHwee by • L1 Bithead
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Resolved! Cortex XDR Live Terminal problem

Hello. We have a problem about live terminal. When we we initiate live terminal session in endpoints ( all endpoints have same problem ) notification pops up ( about live terminal ) but we see 'operation time out' error in Cortex XDR web UI. Can anybody help about this situation? Note: We give all accesses to endpoints as mentioned in this link...

remove users Cortex XDR

Hi, I'm trying to remove user from "Access Management" in Cortex XDR but I cant find a way to do so.What is the best way to preform this task?Thanks on advance,Ronnie.

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