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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
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Cortex XDR Discussions
Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.
About Cortex XDR Discussions

Cortex XDR allows you to rapidly detect and respond to threats across your networks, endpoints, and clouds. It assists SOC analysts by allowing them to view ALL the alerts from all PANW products in one place, telling the full story of what actually happened in seconds and allows seamless response.

Please note: All postings in LIVEcommunity are visible to other users; please keep your network secure by refraining from posting live IP address’s or domain names here. Contact your Customer Success team for network-specific questions.

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Welcome to the Cortex XDR Discussions!

To make this forum valuable and enjoyable for everyone, please review the following guidelines before participating: Rules and Best Practices Be Respectful: Treat fellow community members with professionalism and courtesy. Constructive discussions are encouraged; disrespectful or inflammatory comments are not. Stay On-Topic: This board is d...

JayGolf by • Community Team Member
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problem starting the pc

I have been having problems with some users, they report that their computer takes 30 to 40 minutes to start when they have the cortex agent installed and when they uninstall it it starts normally. It is worth mentioning that the agents are currently in report mode, has anyone had a similar problem? can support me.

xdr agent download 22MB with each check-in

Dear community, I hope you all stay safe and doing great. I noticed that per each 5-minutes check-in the cortex XDR agents they will get 22MB back from the cloud.I think this is considerable amount of data if there´s no policy/content update to be sent from Cortex XDR cloud to the agents. This is happening for each agent and it´s impacting the n...

Carracido by • L4 Transporter
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Resolved! Cortex-XDR hash verdict

Hi Team, Our cyber security department has shared few hashes and asked to check the these hashes verdict? How to check a hash is malware or benign? how to perform this on cortex xdr portal?

Scripts/ Download File size limit

I am trying to get a live memory dump from the Endpoints with Cortex XDR agents installed. through a live terminal and the the file explorer, we are limited to 200 MB downloads from the remote host. Is there a way to expand this file size limit or how are others getting live memory dumps from their endpoints with cortex XDR installed? (No XSOAR ...

Linux Agent not Reporting in

I have installed Linux agent version 7.1.0.44806 on Ubuntu 16.04 and the agent is not visable under Endpoint Administration. Here is the output of cytool└──╼ $sudo /opt/traps//bin/cytool startup queryProcess name Startup statusauthorized Enabledpmd EnabledFailed to get unit file state for traps_dypd.service: No such file or directorydypd Disable...

Cortex XDR Release Guidance

I need to know if Palo Alto created a Cortex Release Guidance for the XDR endpoint agent? I have been burned in the past on what version is installed in my enterprise. Can you please let me know if there is something similar to PAN OS https://live.paloaltonetworks.com/t5/customer-resources/support-pan-os-software-release-guidance/ta-p/258304

timross by • L1 Bithead
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XDR and virtual environment deployment

Hello, everyone. We're getting ready to incorporate XDR into our VDI infrastructure. Is anyone aware of any version restrictions with vSphere 6 and Horizon view 7.5 and .10? Has anyone had issues with resource consumption as it's deployed more and more into these types of environments? Along with that is there any helpful advice, tips n tricks,...

CraigV123 by • L3 Networker
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  • 7 replies
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Resolved! Endpoint losing wifi connection every hour

Hello, we have a bizarre issue with one of our endpoints. It's a Macbook Air, 13", 2017, using latest version of macOS and we have identical computers in our organization. For one user, roughly around the same date Cortex XDR was installed on their computer, they are suddenly losing wifi connection every ~60 minutes. Has anyone encountered an i...

Resolved! Quarantine not working

Hi TeamWe have enabled quarantine for wildfire and local analysis malware verdict. When initiating malware scan from cortex xdr cloud t, the malware's are getting detected and but those are not getting quarantined.Can anyone advice is this how it works?

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