Bitlocker Volume Status questions

[RFeyertag]

Hello dear community members! 

What is the difference between the locked symbol with the exklamation mark and without? 

Bitlocker is turned on through windows directly and not through cortex. Encryption Status = Not Configured. 

We are a bit confused about the exklamation mark. What is it saying exactly? 

BR

Rob

[neelrohit]

Hi @RFeyertag ,

Thank you for reaching out to live community!

The Exclammation on the lock icon means that the endpoint is awaiting bitlocker activation. As you would see, there is also a column on Cortex XDR which states the encryption status whether the disk encryption has following status:

 If I am not wrong, you will see the status beside the column in your screenshot which would state whether the bitlocker is configured on both of the endpoints of not. However, if the endpoint does not have bitlocker configured and is compatible for bitlocker encryption, it will show the "!" mark showing awaiting activation with the lock sign.

Hope this helps.

Best Regards

[RFeyertag]

Hello Neelrohit, 

this isn't the answer we expected. 

There are 3 symbols in the volume status. Is there any explanation for them?

BR

Rob

[RFeyertag · Accepted solution]

Now everything is ok. So I think it was a in between status. After a restart and check in it has now the expected status.

BR

Rob