Submit a revision about false positive malware in Cortex

Hi,

Before in Traps Management Services, I was able to report a false positive hash to WildFire for revision.

How can I do that in Cortex ?

Thank you.

problem starting the pc

I have been having problems with some users, they report that their computer takes 30 to 40 minutes to start when they have the cortex agent installed and when they uninstall it it starts normally. It is worth mentioning that the agents are currently

xdr agent download 22MB with each check-in

Dear community,

I hope you all stay safe and doing great.

I noticed that per each 5-minutes check-in the cortex XDR agents they will get 22MB back from the cloud.

I think this is considerable amount of data if there´s no policy/content update to be se

What's the easiest way to identify your xdr-tenant?

Sending some instructions to another team and want to verify I send them the proper info. In regards to dc-<xdr-tenant>.traps.paloaltonetworks.com, where do I find what my tenant name is? 

Disable Live terminal

Hi Team,

How to disable live terminal access to endpoint

Regards

Marsooq

Scripts/ Download File size limit

I am trying to get a live memory dump from the Endpoints with Cortex XDR agents installed. through a live terminal and the the file explorer, we are limited to 200 MB downloads from the remote host. Is there a way to expand this file size limit or ho

cortex-xdr 2.3-how to check scan report

Hi Team,

How to find cortex xdr on-demand scan report and also how to check what was the duration of scan time?

Linux Agent not Reporting in

I have installed Linux agent version 7.1.0.44806 on Ubuntu 16.04 and the agent is not visable under Endpoint Administration. Here is the output of cytool

└──╼ $sudo /opt/traps//bin/cytool startup query
Process name Startup status
authorized Enabled
pmd E

How to integrate log to fortigate to Cortex data lake

How to integrate  to fortigate logs to Cortex data lake.

Does someone know this?

Cortex XDR Release Guidance

I need to know if Palo Alto created a Cortex Release Guidance for the XDR endpoint agent? I have been burned in the past on what version is installed in my enterprise. Can you please let me know if there is something similar to PAN OS https://live.pa

XDR and virtual environment deployment

Hello, everyone. 

We're getting ready to incorporate XDR into our VDI infrastructure. Is anyone aware of any version restrictions with vSphere 6 and Horizon view 7.5 and .10? Has anyone had issues with resource consumption as it's deployed more and mo