Bit of a weird one but has anyone experienced issues with office add ins that uses the clipboard functionality?
seem to be having intermittent errors with it and it just straight up not working.
Tried removing the cortex agent from one or two systems and it seemed to have restored clipboard functionality to the add in, one still did continue with errors after it was removed though.
I cant see any logs in cortex that would suggest it was blocking this so I am not 100% sure cortex is causing the issue but i just thought i would ask here and see if anyone had anything similar.
Agent version is 7.7.8
It affects here also Office 2016, but I remember that I had a day ago also the problem to copy/paste a Link from Edge Brower to Teams
and also from Browser to Palo Alto Case Window for example. When I tried to paste, the Browser Window was frozen. So it's maybe a bigger problem and affects all Clipboard things.
If any others also facing same problem, I would suggest them to create a support case as TAC team can help to address the same.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!