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06-09-2021 11:43 PM
Hi All,
I have been assigned a task where i need to do cleanup in Cortex xdr, this is specifically for agent clean-up to determine how may more licenses we required.
I need to understand what all things I should check and perform.
Regards
Asif Siddiqui
06-11-2021 07:33 AM
Hi Asif,
In terms of Manage Cortex XDR Agents, you have manual and automatic configuration options to support your agent cleanup task. If you have an endpoint that you no longer want to track through the Cortex XDR management console, for example if the endpoint disconnected from the Cortex XDR management console, or an endpoint where the Cortex XDR agent was uninstalled, you can manually Delete Cortex XDR Agents from the management console views.
Cortex XDR also automatically deletes agents after a long period of inactivity. The period of inactivity on standard agents can be modified within the Global Agent Configurations - Step 6. By default standard agents are deleted after 180 days of inactivity. Virtual Desktop Infrastructure (VDI) and Temporary Sessions (TS) agents are deleted after 6 hours of inactivity.
06-11-2021 07:33 AM
Hi Asif,
In terms of Manage Cortex XDR Agents, you have manual and automatic configuration options to support your agent cleanup task. If you have an endpoint that you no longer want to track through the Cortex XDR management console, for example if the endpoint disconnected from the Cortex XDR management console, or an endpoint where the Cortex XDR agent was uninstalled, you can manually Delete Cortex XDR Agents from the management console views.
Cortex XDR also automatically deletes agents after a long period of inactivity. The period of inactivity on standard agents can be modified within the Global Agent Configurations - Step 6. By default standard agents are deleted after 180 days of inactivity. Virtual Desktop Infrastructure (VDI) and Temporary Sessions (TS) agents are deleted after 6 hours of inactivity.
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