07-17-2020 02:41 PM
Cortex XDR did not detect malware, what good is it?
I got this scan with mal warebytes. 41 detected.
07-17-2020 03:13 PM
Hi @SimonTan-
Just curious, did you try to run these binaries or leverage a scan. What enforcement did you specify in your profiles / policy rules? On the malware side there are several checks:
WildFire
for unknown, the local analysis should do the examination at the point of execution.
In addition to the malware prevention, Cortex XDR includes behavior threat protection, anti-ransomware, password theft protection, child process protection, and approximately 30 ways to exploitation.
If you are using a scan for dormant malware, it is not the same as having all of the different protection levels that are leveraged during point of execution. Are you able to share any hash / artifact info for verification?
07-21-2020 08:50 AM
Hi @SimonTan-
I would actually be happy to set up a Zoom with you to look over your configuration. Based on your screenshot from MB, I believe that you may not have Cortex XDR configured to your needs. For instance, in your screenshot, I see a large number of Potentially Unwanted Applications. These are not malware. Cortex XDR can be configured to treat these the same as malware. On the malware side, I'd be very interested in checking into these as well.
Please let me know if you would like to set up a session.
07-21-2020 10:17 AM
how to retrieve a support file and malware scan log?
07-21-2020 12:26 PM
Right click on that entry and select Additional Data.
Once in the details screen, right click on the entry in the list to download the TSF.
07-21-2020 12:28 PM
On the malware scan log. Same thing. Right click on the entry within the All Actions interface and select additional data.
From there, locate the entry, right-click and select View Related Alerts.
07-21-2020 12:48 PM
got it, send file to the tech and see what they say.
03-18-2022 10:16 AM
Hello , Is there any document or link which can summarise all the protection capabilities of Cortex XDR ? There seem to be many modules/techniques but what is lacking is not all are listed at one place and its difficult to understand how it all works in real world and deliver protection , so list all protection capabilities/modules and give a brief of what each of them achieve .
03-18-2022 10:38 AM
Please take a look at: https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin/endpoint-security/endpoint-... and https://docs.paloaltonetworks.com/cortex/cortex-xdr/cortex-xdr-pro-admin/endpoint-security/endpoint-...
Let me know if this helps.
03-18-2022 10:49 AM
Thanks for quick reply , I will refer this surely .
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